Please ensure Javascript is enabled for purposes of website accessibility
Blog

A bit of our own know-how

Welcome to our own little world of learning and news.

search
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Tag
close
Tag
close
Filter by topic
expand_more
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
FEATURED
Product Updates
Found in the wild
This is an external article we found and loved. We hope you do too!

2025: A Year of Turning Chaos into Clarity

From approval workflows to defect tracking, automated alerts to advanced scheduling - see how 50+ new features turned operational chaos into clarity in 2025.

FEATURED
Case Studies
Found in the wild
This is an external article we found and loved. We hope you do too!

From Insight to Action: Michelin Australia Boosts Mining Performance with HINDSITE

Michelin Australia is enabling mining teams to act on critical tyre data with confidence, boosting safety, efficiency, and productivity.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

How Can OEMs and Service Teams Capture Commissioning Data for Handover and Compliance?

OEMs and service teams need efficient ways to capture commissioning data for customer handover and compliance requirements. Discover how to transform commissioning from a paperwork burden into a competitive advantage.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

How to Improve Visibility into Installation and Commissioning Progress

Installation and commissioning projects often suffer from poor visibility due to fragmented information across multiple systems. Learn how centralising project data, implementing real-time mobile updates, using visual dashboards, and standardising reporting transforms opacity into actionable insight that keeps projects on track.

FEATURED
Digitisation
Found in the wild
This is an external article we found and loved. We hope you do too!

Creating Standard Operating Procedures That Stick

Effective SOPs stick when they're built with frontline input, kept practical and visual, instantly accessible in the field, and continuously improved based on real-world feedback rather than imposed as static compliance documents.

FEATURED
Maintenance
Found in the wild
This is an external article we found and loved. We hope you do too!

Which Technologies Help Maintenance Operations Scale Effectively?

Effective scaling of maintenance operations depends on combining the right technologies to handle growing asset portfolios and geographic complexity without requiring proportional workforce expansion.

FEATURED
Maintenance
Found in the wild
This is an external article we found and loved. We hope you do too!

How to Reduce Unplanned Downtime in Maintenance Operations

By adopting a proactive approach that combines technology, planning, and team development, organisations can cut unplanned downtime by up to 50%, turning maintenance operations into a strategic advantage rather than a necessary expense.

FEATURED
Maintenance
Found in the wild
This is an external article we found and loved. We hope you do too!

How Do Leading Manufacturers Reduce Maintenance-Related Downtime?

Read how top manufacturers minimise equipment downtime through adopting five key strategies.

FEATURED
Maintenance
Found in the wild
This is an external article we found and loved. We hope you do too!

Reactive Vs. Proactive Maintenance: Which Approach Is Right?

Understand the critical differences between fixing equipment after it breaks versus maintaining it proactively, with clear guidance on finding the right balance that minimises costs whilst maximising reliability for your specific operation.

FEATURED
Maintenance
Found in the wild
This is an external article we found and loved. We hope you do too!

A Beginner's Guide To Predictive Maintenance

Understand predictive maintenance in plain English, from how sensors and software work together to spot equipment problems before they happen, to practical guidance on getting started without the technical complexity.

FEATURED
Maintenance
Found in the wild
This is an external article we found and loved. We hope you do too!

Key Metrics Every Maintenance Manager Should Track

Learn which maintenance performance indicators truly matter for driving operational excellence and how to implement a focused metrics strategy that delivers actionable insights rather than overwhelming data overload.

FEATURED
Maintenance
Found in the wild
This is an external article we found and loved. We hope you do too!

How To Improve Collaboration Across Maintenance Teams

Explore proven strategies to eliminate information silos and communication breakdowns that cost maintenance teams efficiency.

FEATURED
Maintenance
Found in the wild
This is an external article we found and loved. We hope you do too!

5 Steps To Standardise Your Maintenance Work

Discover how to eliminate costly inconsistencies in your maintenance operations. This practical guide covers five proven steps to standardise maintenance work, from prioritising critical assets to training your team, helping you improve safety, efficiency, and equipment reliability.

FEATURED
Maintenance
Found in the wild
This is an external article we found and loved. We hope you do too!

Scaling Your Maintenance Operations: Tips For Success

Discover seven essential strategies for scaling maintenance operations successfully, addressing critical challenges like resource constraints, workforce development, and process standardisation as your organisation grows.

FEATURED
Maintenance
Found in the wild
This is an external article we found and loved. We hope you do too!

How To Reduce Downtime In Maintenance Operations

Learn six proven strategies to combat the $1.4 trillion annual cost of unplanned downtime, from predictive maintenance and work management platforms to workforce development and supply chain optimisation.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

Overcoming Operational Bottlenecks in Installation and Commissioning

Operational bottlenecks can slow installation and commissioning, but structured guidance and digital tools help teams work efficiently and get every job right the first time.

FEATURED
Case Studies
Found in the wild
This is an external article we found and loved. We hope you do too!

The Heavy Equipment Dealer That Saved 70+ Hours on One Project

Using HINDSITE, a leading heavy equipment dealer streamlined their installation and commissioning process, reducing report generation time from over an hour to just minutes and saving dozens of hours on a single project.

FEATURED
Case Studies
Found in the wild
This is an external article we found and loved. We hope you do too!

From Months to Days: How a Global OEM Revolutionised their Installations with HINDSITE

By digitising and standardising their installation and commissioning process with HINDSITE, a global OEM now closes projects in days instead of months, delivers consistent professional reports, and redeploys 10% of technician time to revenue-generating work.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

The Power of Standardised Work in Installation and Commissioning Projects

Standardising work during installation and commissioning with guided instructions and best-practice support ensures consistent quality, faster close-out, and successful project outcomes, regardless of technician experience.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

How Better Installation and Commissioning Accelerates Revenue and Improves Cash Flow

Explore how improving your installation and commissioning processes can lead to faster project close-outs, quicker payments, and stronger cash flow for your business.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

How a Standardised, Digitised Installation and Commissioning Process Can Be Your Market Differentiator

Find out how adopting a standardised, digital approach to installation and commissioning can set your business apart.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

The Role of Commissioning in Building Customer Trust

Learn how a well-executed commissioning process can build customer confidence, strengthen relationships, and set the foundation for long-term success.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

How to Standardise Commissioning Across Multiple Sites or Teams

Discover practical strategies to standardise your commissioning process across multiple sites or teams - improving consistency, efficiency, and quality control.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

Top 10 Mistakes to Avoid During Installation and Commissioning

Avoid costly delays and rework by learning the top 10 mistakes teams make during installation and commissioning - and how to prevent them.

FEATURED
Product Updates
Found in the wild
This is an external article we found and loved. We hope you do too!

Helping You Work Better – HINDSITE’s 2025 Highlights So Far

In our July 2025 product update, we highlight the features we’ve delivered so far this year to help teams work better - from smarter work instructions and faster work order management to more powerful asset tracking and platform controls.

FEATURED
Industry Trends
Found in the wild
This is an external article we found and loved. We hope you do too!

Write SOPs That Work: A Practical Blueprint for Heavy Industry

Create SOPs that are not just documents, but active tools that drive safety, efficiency, and quality in your heavy industry operations.

FEATURED
Industry Trends
Found in the wild
This is an external article we found and loved. We hope you do too!

Essential SOP Templates for Factory & Field Operations

For busy operations teams in heavy industries, SOP templates aren't just about paperwork; they are fundamental tools for ensuring safety, consistency, and efficiency.

FEATURED
Digitisation
Found in the wild
This is an external article we found and loved. We hope you do too!

SOP Showdown: Manual vs. Digital in Heavy Industry

Digital SOPs offer superior accessibility, control, and engagement, directly addressing the shortcomings of paper in tough environments.

FEATURED
Digitisation
Found in the wild
This is an external article we found and loved. We hope you do too!

How SOPs Drive Operational Excellence in Heavy Industry

One of the most powerful, yet sometimes overlooked, enablers to operational excellence is a robust system of Standard Operating Procedures (SOPs)

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

Simple: The Difference between Installation and Commissioning

Learn the key differences between installation and commissioning, why each plays a vital role in project delivery, and how understanding both can lead to smoother handovers and fewer delays.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

What is a Commissioning Checklist? A comprehensive Guide for Successful Projects in 2025

A commissioning checklist is a structured tool that ensures every critical step of installation and commissioning is completed consistently, helping teams deliver successful projects on time and to standard.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

Analysing What is the Role of an Installation and Commissioning Manager in Today's Projects

Installation and Commissioning Managers play a vital strategic role in ensuring complex projects are delivered safely, efficiently, and to specification - bridging the gap between planning and operational success.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

Guide to Installation Commissioning and Testing: Ensuring Project Success

Explore the key phases of installation, commissioning, and testing - and learn how a structured approach can drive project success from start to finish.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

Basic Installation and Commissioning: A Comprehensive Guide

Learn the fundamentals of installation and commissioning with this comprehensive guide, designed to help teams deliver projects accurately, efficiently, and with confidence.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

Understanding What Tasks are Involved in Installation and Commissioning: A Comprehensive Overview

This article provides a comprehensive breakdown of the key tasks involved in the installation and commissioning phase, highlighting how structured execution ensures safety, performance, and successful project delivery.

FEATURED
Installation and Commissioning
Found in the wild
This is an external article we found and loved. We hope you do too!

What are the 7 Steps of Commissioning?

Discover the seven essential steps of commissioning and how following a structured approach can ensure safer, faster, and more successful project delivery.

FEATURED
Product Updates
Found in the wild
This is an external article we found and loved. We hope you do too!

2024 Year in Review

Take a look at some of the features released in 2024 that are simplifying hands-on task execution.

FEATURED
Digitisation
Found in the wild
This is an external article we found and loved. We hope you do too!

Why the record of work matters for complex mining products

A Q&A with Doug Hastings, CEO of HINDSITE.

FEATURED
Industry Trends
Found in the wild
This is an external article we found and loved. We hope you do too!

The Work Management platform made for a modern mining sector

Doing the work itself is just part of the job. Planning, reporting and follow-up tasks are just as important.

FEATURED
Product Updates
Found in the wild
This is an external article we found and loved. We hope you do too!

Product Digest: July 2024

Amidst the 23 features we released so far in 2024, we particularly focused on those that would contribute to a more effective record of work for you and your customers.

FEATURED
News
Found in the wild
This is an external article we found and loved. We hope you do too!

Our New Brisbane Office

On June 20 2024 we welcomed partners, customers and those close to us to celebrate our new Adelaide St office.

FEATURED
Case Studies
Found in the wild
This is an external article we found and loved. We hope you do too!

Faster Installs, Smarter Support: RTI’s Global Field Advantage

RTI uses HINDSITE to deliver the same high-quality installation, commissioning, and field service standards across every site, creating a premier service and partnership for their customers.

FEATURED
Digitisation
Found in the wild
This is an external article we found and loved. We hope you do too!

What is a GWIs platform vs a KMS?

Explore the transformative potential of Guided Work Instructions (GWI) over traditional Knowledge Management Systems (KMS) for mining and METS OEMs, highlighting dynamic, interactive task guidance and real-time adaptability for job consistency.

FEATURED
Product Updates
Found in the wild
This is an external article we found and loved. We hope you do too!

2023 Year In Review

It was a big year for HINDSITE and our customers. Get the lowdown on what you might have missed in 2023!

FEATURED
Case Studies
Found in the wild
This is an external article we found and loved. We hope you do too!

Pakka Jacks expands field capacity with HINDSITE

Pakka Jacks is the leader of the heavy lift on Australian mines sites. When the team realised a need to scale their field capacity, they turned to HINDSITE to streamline all their procedures into easy-to-use Guided Work Instructions for their frontline.

FEATURED
Case Studies
Found in the wild
This is an external article we found and loved. We hope you do too!

KLINGE uses HINDSITE to deliver in-person service from across the globe

KLINGE achieved greater transparency, trust, and efficiency by providing guidance remotely to 43 countries using HINDSITE.

FEATURED
Case Studies
Found in the wild
This is an external article we found and loved. We hope you do too!

Working better with HINDSITE: How IMDEX scales innovation globally

As IMDEX prepares to scale globally with their new BLAST DOG™ product, discover how they are using HINDSITE to scale expertise to their operators and technicians.

FEATURED
Industry Trends
Found in the wild
This is an external article we found and loved. We hope you do too!

What are Guided Work Instructions?

What exactly are they and how do they differ from Work Instructions or Standard Operating Procedures?

FEATURED
Product Updates
Found in the wild
This is an external article we found and loved. We hope you do too!

Product Digest - July 2023

There's been lot happening at HINDSITE HQ. Here's what you need to know for the month of July.

FEATURED
Case Studies
Found in the wild
This is an external article we found and loved. We hope you do too!

GroundProbe Leverages HINDSITE for International Expansion: Consistent Quality, Zero Compromise

HINDSITE ensured that GroundProbe's years of experience in local manufacturing was replicated internationally with zero drop in quality.

FEATURED
Skills and People
Found in the wild
This is an external article we found and loved. We hope you do too!

Maximising your experts’ impact: unleashing business growth in the mining sector

The key to efficient after-sales service, maintenance, and equipment commissioning is your Subject Matter Experts (SMEs). But, how can you maximise their impact?

FEATURED
Digitisation
Found in the wild
This is an external article we found and loved. We hope you do too!

10 Tips For Implementing A KMS

Okay, so you’re implementing a KMS. Let’s talk brass tacks; what should you be thinking about? What common pitfalls can I steer you away from? Here's 10 tips and a worksheet to get you moving.

FEATURED
News
Found in the wild
This is an external article we found and loved. We hope you do too!

HINDSITE receives Accelerating Commercialisation grant from Australian Government

HINDSITE announced as recipient of highly competitive Accelerating Commercialisation grant.

FEATURED
News
Found in the wild
This is an external article we found and loved. We hope you do too!

HINDSITE chooses NEWFORGE to drive KMS adoption in North America and Latin America

Australian company HINDSITE Industries partners with NEWFORGE to expand its presence in North America and Latin America, specializing in mixed reality and assisted reality implementations of the HINDSITE Knowledge Management System for advanced manufacturing and mining industries.

FEATURED
Skills and People
Found in the wild
This is an external article we found and loved. We hope you do too!

Building capability to address talent gaps

Hiring is the most common tactic for addressing skill gaps, with two thirds of companies prioritising this approach over the last 5 years. However companies that have not yet started re-skilling their employees should consider doing so immediately.

FEATURED
Digitisation
Found in the wild
This is an external article we found and loved. We hope you do too!

How to create a Visual Content Library for on-demand training

A big part of creating a modern and effective KMS is ensuring that you have a really top notch Visual Content Library (VCL). Let's learn how to get one started (template included!).

FEATURED
Skills and People
Found in the wild
This is an external article we found and loved. We hope you do too!

Remove the sting of the global skills gap: replacing SOPs with a digital service delivery platform.

Investing in a digital service delivery initiative is one of the most effective ways to tackle the skills gap and drive national economic growth.

FEATURED
Digitisation
Found in the wild
This is an external article we found and loved. We hope you do too!

Manuals are the worst: 3 better ways to absorb information for technical skills

Traditional manuals have severe limitations as a medium for documenting important information in the technical world. Visual aids like diagrams and videos are more effective and easier for the brain to process, let alone preferred by newer generations.

FEATURED
Digitisation
Found in the wild
This is an external article we found and loved. We hope you do too!

What is a KMS vs an LMS?

Learn the differences between a Learning Management System and a Knowledge Management System, particularly for the mining and METS sector.

FEATURED
Industry Trends
Found in the wild
This is an external article we found and loved. We hope you do too!

The rise of the OEM aftermarket business: the strategic benefits of investing in your after sales services

Aftermarket services can account for as much as 40% of total revenue and 50% of profits. Has your product mix realised the four key strategic benefits that come from focusing on aftersales services?

FEATURED
Digitisation
Found in the wild
This is an external article we found and loved. We hope you do too!

5 reasons why your business needs to digitise SOPs

We’ve all worked with SOPs, either writing or performing, but many are still kept in a dusty folder (coffee stains included) and can go on for 30+ pages without really providing us with practically useful information. The time has come to digitise your SOPs, and let me tell you why.

FEATURED
Service Delivery
Found in the wild
This is an external article we found and loved. We hope you do too!

Digital service delivery in 2023: 10 things you can set in motion this week

For advanced manufacturing, METS and mining companies, effective service delivery is critical for maintaining customer satisfaction and loyalty. We’ve compiled a list of digital service delivery initiatives you can set in motion this week to get your team off to a good start for 2023.

FEATURED
Product Updates
Found in the wild
This is an external article we found and loved. We hope you do too!

2022 Year in Review

2022 has been a monumental year for HINDSITE. A huge thank you is owed to both our team and our customers for taking things to a whole new level. Here's some of our favourite product moments.

FEATURED
News
Found in the wild
This is an external article we found and loved. We hope you do too!

HINDSITE announced as QuantumTX recipient

The 2022 QuantumTX space and technology incubator program has awarded $750,000 of support to 30 companies from across Australia.

FEATURED
Service Delivery
Found in the wild
This is an external article we found and loved. We hope you do too!

Radically rethink your strategy: How digital B2B ecosystems can help traditional manufacturers create and protect value

It is the collective know-how and access of the ecosystem that is the best defense against digital natives looking to enter the industry and dominate.

FEATURED
Service Delivery
Found in the wild
This is an external article we found and loved. We hope you do too!

Aftermarket Services: The near-term growth opportunity in targeting the right customers

Industrial companies that understand their customer base, adequately prioritize aftermarket sales, and relentlessly focus on execution can boost their services revenue by 30 to 60 percent within three to five years.

FEATURED
Skills and People
Found in the wild
This is an external article we found and loved. We hope you do too!

My $40,000 mistake

There were two bolts in front of me. I glanced at the manual. I remember the thought ‘if I was at home, I would have YouTubed this’.

Ready to scale your frontline?