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We’re already six months into 2023! Here’s the latest from the HINDSITE product team, plus a sneak peek at some updates coming soon.
You can now download entire workflows and associated content on iOS and Android.
If you are going underground or out to a remote site that doesn’t have reliable internet connectivity, download the workflows you’ll need first, and when you come back online all completed workflows will upload automatically.
Also on iOS and Android, HINDSITE will now let you pause workflows and resume them at a later time. Your partially completed workflows will show at the top of the workflow list so that you can pick up where you left off with the tap of a button.
Pausing and resuming a workflow is especially handy when completing a longer workflow or one that requires multiple locations to be visited on site to complete.
Administrators can now add content in a workspace library to one or multiple Association Groups. When a user is viewing a video, image or PDF, Associated Content from that group will be shown to the user in the right hand panel (web) or under the file (mobile).
If your organisation is yet to utilise workflows and link content to steps, Associated Content allows managers to connect pieces of content within the library. This can prompt technicians and other team members to view additional pieces of know-how that may help them along their way with a task.
Users can now add chapters to videos in HINDSITE and label each chapter for faster access to specific know-how. This means that administrators no longer need to be quite as narrow in their scope of how specific a video topic is, allowing users to jump between chapters at their own discretion.
We release updates regularly. To see a complete list of updates to date this year including image annotation, workflow report renaming and multi-workspace publishing, visit our changelog here.
Currently, content is only available offline if it is linked to a workflow, and can only be accessed in the context of completing that workflow. Soon, we will allow users to download individual pieces of content from the library for offline use.
A common question we have received is whether workflows can be completed no-sequentially, or out of order. With this upcoming release tentatively named ‘Form View’, users will be able to see multiple steps of a workflow simultaneously and complete them in any order.
Sometimes a single input in a workflow step doesn’t provide enough context. With this upcoming release, users will be able to add multiple input types (photo/video, numerical, text, decisions) in one workflow step. This will streamline workflow completion for ease of use and ease of reporting.
In the coming days (yes, days!), we will be releasing a fresh and easier to navigate user interface for our RealWear app. Keep an eye out!
Are we missing anything? You can add your product ideas and vote for others’ here!
HINDSITE gives your frontline Guided Work Instructions to standardise a high level of service. This allows OEMs to scale operations and compete based on service delivery without additional resources.
Let us know how we can reach you and we'll give you a ring to explore whether HINDSITE is the right fit for your team.
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