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Maximising Equipment Reliability: Your Guide to Maintenance & Repair Registers

Rory Broadbridge
Head of Customer Success

This article is one of our favourites from around the web. We've included an excerpt below but do go and read the original!

Original source:
  • March 13, 2025
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Properly functioning equipment is crucial to maintaining productivity and operational efficiency. Yet many organisations struggle with unexpected breakdowns, escalating repair costs, and shortened asset lifespans. A comprehensive maintenance and repair register isn't just paperwork—it's a strategic tool that helps protect your investment, ensure compliance, and maximise equipment uptime.

Why Tracking Maintenance and Repairs Matters

  • Protect worker safety: Properly maintained equipment reduces workplace accidents and injuries by identifying and addressing hazards before they cause harm.
  • Prevent costly breakdowns: Track early warning signs before they become major failures.
  • Extend equipment life: Regular maintenance documented properly can double or even triple asset lifespan.
  • Ensure compliance: Many industries require documented maintenance for regulatory requirements.
  • Improve budget planning: Identify cost trends and plan for replacements with accurate historical data.
  • Enhance resale value: Comprehensive maintenance records can increase equipment resale value by up to 30%.
  • Essential Components of an Effective Maintenance Register

    An effective maintenance register consists of three critical components that work together to provide a complete equipment history:

    1. Equipment Details: Beyond basic make and model information, your register should document serial numbers, purchase dates, warranty periods, supplier contacts, assigned location, and technical specifications. For complex assets, include component details, recommended operating parameters, and any custom modifications. This information forms the foundation of your maintenance program and is essential for warranty claims and replacement planning.

    2. Maintenance Records: Each maintenance entry should capture the date, technician details, maintenance type (preventive, predictive, or condition-based), specific tasks completed, parts replaced with part numbers, lubricants used, operating hours at service, costs (parts and labor), and compliance verification. These records establish that manufacturer-required maintenance is being performed on schedule to protect warranty coverage and equipment reliability.

    3. Repair Documentation: When equipment requires repair, document the initial symptoms, diagnostic steps taken, root cause identification, corrective actions, parts replaced, testing methods used to verify resolution, and any operational adjustments made post-repair. Include follow-up inspection dates and recommendations to prevent recurrence, creating a knowledge base that helps prevent similar failures across your equipment fleet.

    Getting Started

    Keeping track of maintenance and repairs doesn’t have to be complicated. A well-structured register helps you stay on top of equipment upkeep, preventing costly breakdowns and unexpected downtime. Start with our maintenance & repair register template to ensure you’re capturing key details for every asset.

    With HINDSITE, managing maintenance is effortless. Technicians can log updates instantly, attach photos for better documentation, and flag issues in real-time.

    The Bottom Line

    A well-maintained asset is a reliable asset. Investing time in a maintenance and repair register means fewer disruptions, lower repair costs, and longer equipment life. With HINDSITE, you’re not just tracking maintenance—you’re creating a smarter, more efficient way to manage your equipment.

    Ready to scale your know-how?

    HINDSITE gives your frontline Guided Work Instructions to standardise a high level of service. This allows OEMs to scale operations and compete based on service delivery without additional resources.

    Let us know how we can reach you and we'll give you a ring to explore whether HINDSITE is the right fit for your team.

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